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REPAROLOGY:
Towards a Scientific Evolutionary Model of Healing
after Protracted Collective Trauma
Diane Perlman, PhD

“What has been spoiled through man’s fault can be made good again through man’s work.

The I Ching, Book of Changes, ancient Chinese source of wisdom

Abstract: Archetypal Requirements for Healing and Reconciliation

Through clinical experience with healing from trauma, interviews with Holocaust survivors, various practices of truth and reconciliation processes, observations of current events and reviews of the literature, several themes emerge as universally significant in the process of healing. Together they reveal a formula, an archetypal psychological pattern for repair. The elements pertain both to interpersonal and collective processes.

The formula represents an ideal that can be held as a blueprint to strive for. It places a responsibility on bystanders, the community and the government to endeavor to provide reparative experiences.

Truth and reconciliation processes are emerging globally, evolving new social forms as we recognize responsibility to victims, the need for coexistence, and the possibility of preventing escalating cycles of violence. Incorporating components of this formula into future reconciliation designs will maximize the healing potential not only for survivors who desperately deserve it, but also for the health and well-being of all members of the society and its functioning.

The extent to which society can offer reparative experiences, more people will achieve better outcomes, and the path will be less cumbersome. To the extent that elements are not provided, or are withheld, it may be experienced as adding insult to injury and as retraumatization. Much should be done to maximize opportunities for healing and reconciliation, individually and collectively.

Without public support, some are able to heal on their own - primarily resilient people with positive early experiences and strong support systems . Whether or not the community provides healing experiences, every individual can take personal responsibility to provide elements of healing to traumatized people.

Forgiveness is often misunderstood and misused in ways that are experienced as hurtful. We will explore the evolutionary meaning of forgiveness in its depth and complexity, and regard it as part of a formula, rather than as an isolated phenomenon. We will differentiate between earned or dialogical forgiveness” and “unilateral forgiveness” and emphasize the neglected power of apology in releasing victims and perpetrators from past trauma and injustice. We will consider how apology represents a higher level of psychological development and adaptation than forgiveness.

I have coined the term “Reparology”, towards a science of repair, a concept more comprehensive and primary than reconciliation, which is a problematic term for some. Reconciliation may be secondary, a natural outcome of repair. The formula proposed is a complex stage model, consisting of the following elements:

The Escalation of Violence towards Global Insecurity

On New Year’s eve 1899, in Lithuania the grandparents of psychologist Lester Luborsky, and their neighbors symbolically crossed a bridge, and said, “Happy New Year! Thank God that terrible century is over.”

That year Queen Wilhelmina of the Netherlands and Tsar Nicholas II of Russia convened a Hague International Peace Conference to address laws of war. Both heads of states and citizens, aware of our capacity for evil, made symbolic and political gestures to address the gravity of their time.

In 1899, people could never have imagined the extent of the cruelty that would follow in the bloodiest century in history, with civilian deaths increasing from 5% in World War I to about 95% in current conflicts. One hundred years later, in 1999, 8000 people met from civil society and governments at the Hague Appeal for Peace to explore ways to abolish war.

War, and now terrorism, have become more lethal with each generation. In a world with weapons of mass destruction, this cycle of escalation leads to unthinkable consequences. September 11 has awakened us to our collective vulnerability. Responding with military expansion is more likely to increase terrorism and cycles of violence . The US is provoking a new nuclear arms race and the weaponization of outer space. It is urgent that we address the root causes of violence and respond in ways that increase global security.

Healing regional conflicts is a matter of global security. Social sciences must be employed to replace war with proven effective nonviolent forms of force. Bodies of knowledge in political psychology and conflict transformation are hardly recognized or applied. We need a paradigm shift from military fundamentalism, towards psychologically informed interventions that address and correct the sources of violence.

Perpetual suffering, failure to heed cries for help, unresolved grief, humiliation, oppression, poverty, assaults on identity and dignity, the emotional charge of “chosen traumas” and the manipulation of the image of the enemy , all sew seeds and fuel violent eruptions. Simplistic, shortsighted, superficial, and psychologically ignorant military solutions deepen cycles of violence, and provoke terrorism, a form of asymmetrical warfare

Albert Einstein said, “There’s been a quantum leap technologically in our age, but unless there’s another QUANTUM LEAP IN HUMAN RELATIONS, unless we learn to live in a new way towards one another, there will be a catastrophe.”

To make a QUANTUM LEAP IN HUMAN RELATIONS, we must use a collective psychotherapeutic approach and work deeply and fully with psychic forces involved in suffering, trauma, humiliation, identity, nationalism, conflict, guilt, responsibility, fear, vengeance, and gender.

It is possible to intercept cycles of violence and transform them into cycles of healing by promoting counterviolent social processes. In contradistinction to nonviolence, counterviolent measures create conditions that reduce tension and correct root causes.

The Healing Process

When one receives a bodily wound, a healing process is set in motion. We are designed to heal naturally, under necessary conditions. Optimal conditions facilitate healing, without which healing is slowed or prevented. The wound can worsen. Infections can occur, leading to serious problems including death. A healing environment and attention from caretakers is required.

There is a formula. The trauma must be over. The wound must be recognized, understood, and appropriate measures taken. Wounds must be cleaned. Some bleeding allows cleansing. Too much is fatal. Air and sunlight help. The wound must be protected. A scab may form. If the scab i s picked before the wound heals, a new scab will form. When the wound heals, the scab will fall off by itself. Broken bones must be set and protected. Rest and nutrition nourish the body. Attention, social support, loving care, and prayer have salutary effects.

When healing is complete, the person is not necessarily restored to their previous condition. Some may require special equipment, a change in lifestyle, the development of compensatory abilities. When broken bones mend, they become stronger. Some change their life’s path, find meaning, make use of their suffering. In the best case scenario, some reach a state of transcendence, which integrates the experience of trauma, recovery, and the source.

A Model for Healing from Massive Trauma

Recovery from interpersonal violence is more complicated than recovery from natural disasters. Trauma caused by cruelty requires extensive measures designed with thoughtfulness and creativity. Ethnopolitical violence often involves massive losses, betrayal, violation, humiliation, physical trauma, rage, grief, and radical upheaval, over a prolonged period of time. Comprehensive healing processes address the depth, extent, and quality of the wounds. Healing is physical, material, symbolic, psychological, social, occupational, spiritual, environmental, and political.

Certain elements consistently appear in different cultures. Beginning with the Nuremberg Trials, subsequent tribunals, truth commissions, reparation programs, rituals, monuments, and memorials have emerged. Ancient rituals were designed to alleviate suffering and to help enemy groups coexist after violent conflict. Dr. Merle Friedman , a South African psychologist studying the South Africa’s Truth and Reconciliation Commission (TRC), formulated the proposed model, which she compared with the Chilean model and the South African Model.


Proposed Model Chilean Model South African Model
Acknowledgement Truth Truth
Apology Justice Amnesty
Reparation Compensation Reparation


This pattern appears in a chapter on forgiveness in Resilient Adults: Overcoming a Cruel Past, by Gina O’Connell Higgins.’ Her subjects, adults with brutal childhoods who have achieved success in love and work, described the conditions under which they would forgive their perpetrators as the three R’s of restitution: recognition, remorse, and reparation.” p.298

These components appear in Judaism, as essential requirements to change one’s fate, as political processes are intended to change a country’s fate. The “U'nataneh Tokef” prayer, said on Yom Kippur, the holiest day of the year, shows how we can influence our fate. Through "Tefilah (prayer), Teshuva, (repentance, turning inward, apologizing) and tzedakah (righteousness, “making right” charity, reparations) one can avert the severity of the judgment. Synoptically, clinical, anthropological, political, and religious data reveal an archetypal pattern.

The Structure and Dynamics of Repair: Victims, Perpetrators, and Bystanders

Each dimension of Friedman’s model, acknowledgement (truth), apology and reparation (justice), involves victims, perpetrators, and bystanders (or descendents or representatives of their groups, or a sanctioning authority) to account for the past and set the record straight.

Goals of healing are not only for victims, but also for perpetrators, bystanders, and descendents of all. We must find creative ways to address accountability and responsibility for egregious actions. The difficult awareness of complicity, culpability, and shame often provoke denial and distortions of facts, often blaming victims to justify actions and reconcile cognitive dissonance. Denials and distortions hurt victims and impede healing. Sophisticated interventions can be designed to address the psychological resistance of the dominant groups, to enable them to tolerate bearing witness to the suffering of the oppressed groups. The ability of members of the dominant group to simply bear witness to the suffering of the victims, to receive their experience fully, can be transformative.

South Africa’s TRC recognized the complexities of culpability in it’s goal of reconciliation. Realizing that punishing perpetrators was an impediment, they made a creative compromise in which some justice was sacrificed for the sake of truth, a higher priority. Perpetrators were offered amnesty in exchange for full disclosure. In a complex situation fraught with danger, this seemed to be a workable compromise. In Friedman’s estimation, the TRC was a success politically, but not psychologically in many cases. It was healing for some and hurtful for others. It was designed by political and religious leaders (not psychologists), with agendas of reconciliation and forgiveness. Psychological input in future designs could fine-tune the process to yield even better results.

Victims feel rage and contempt for bystanders, who were complicit by their silence and benefit from privilege. Adults who were sexually abused are often enraged at the nonabusive parent. Sometimes victims of conflicts even kill members of the press who are witnessing their oppression and not fixing it. Sometimes rage against bystanders is even stronger than towards the perpetrators, because they could have done something to stop the oppression. John F. Kennedy liked this quote Dante’s inferno: “The hottest places in hell are reserved for those who in the face of a moral crisis, maintained their neutrality.”

Ervin Staub, child survivor of the Holocaust and political psychologist has focused on the transformation of passive bystanders to active bystanders in preventing violence and genocide. Bystanders may feel guilty, and may be reluctant to face the past. Bystanders who can contribute to the collective healing process in some way, by apologizing for their complicity, bearing witness, or doing community service, can act as representatives and promote collective healing. Training, consciousness raising and promotion of bystander intervention can be a powerful source of repair.

Conscious Evolution - Time Doesn’t Heal Wounds, People Do

Those who glibly say, “Get over it. Put the past behind you. It’s time to move on”, likely have not experienced the degree of suffering that grips many and generates a non-negotiable urge for the truth and justice. These statements reflect psychological ignorance. A woman from Cambodia whose family was killed under the Pol Pot regime, spoke at the Hague Appeal for Peace and said, “ People say this happened 20 years ago, but for us, 20 years ago is like yesterday.” Blaming the victim for continued suffering adds insult to injury, literally. We have a collective responsibility to help victims release from past trauma. It doesn’t go away by itself with time.

From an evolutionary perspective, “getting over it” and “moving on” does not serve humanity. I t requires no change in the perpetrator, bystanders, or society, and allows the perpetuation of perpetration that threatens the survival of the species. Let’s consider that it is adaptive t o hold on to trauma, for it to “remain alive”, and to demand a response until certain conditions are met. It is part of our design. Let’s consider that this might be a psychic law that is not only for the benefit of the victims, but also for the collective.

Perpetrators and bystanders need to hold truth and offer justice, for their own sakes, as much as the victims need to receive it. If humanity is to emerge from perpetual cycles of violence, all parties need to engage in deliberate, complementary acts of self-correction and transformation.

This model of repair adds to previous models maximize healing and ending cycles of violence. After presenting the model, I will elaborate on some components in depth, and address the controversy over forgiveness.

The Healing-Repair Model

Stage 1 - SAFETY

Stage 2 - TRUTH

Stage 3 – BEARING WITNESS

Stage 4 – ATONEMENT

Stage 5 – APOLOGY

Stage 6 – JUSTICE

Stage 7 – RESTITUTION, REPARATION, and COMPENSATION

Stage 8 - MEMORIALS, RITUALS, MONUMENTS, MUSEUMS

Stage 9 TRANSFORMATION REDEMPTION

Stage 10 – REBIRTH, RENEWAL

VERIDO -The Instinctual Drive for Truth and Justice

In clinical experience and political phenomena we see that the urge for truth is so powerful that people are willing to risk exile, imprisonment, loss of money, jobs, freedom, reputation, friends, and even life. I have coined the term Verido, like Libido, referring to an instinctual drive for truth and justice. It is experienced as a physiological, rather than a cognitive process, as people feel “physically” unable to tolerate untruths. As mentioned, the need for truth is so non-negotiable that South Africa’s TRC was willing to sacrifice some justice for truth.

Telling, witnessing, and recording the truth is a deeply internal, highly relational, and collective political experience. What is healing is how the truth is processed interpersonally and politically.

People feel relief when the truth of their experience is out, and violation when it is denied. There is even a law in Canada prohibiting the denial of the Holocaust . Survivors who are interviewed after decades often experience healing and gratitude for having their experience understood, validated, made sense of, and accurately recorded. The political and the personal converge.

Bearing Witness to Truth

In cases where little or nothing can be done to change a situation, the mere act of bearing witness, as described by Lifton and others, has a healing effect in and of itself. Having another to hold painful experience with has the effect of containing the material that makes it easier to bear.

Over the last few years, I have heard four similar stories of powerful transformation after Israelis were able to tolerate bearing witness to the suffering of their Palestinian counterparts. Before the Al Aksa Intifada, in dialogue groups in Israel, Palestinians wanted the Israeli Jews to know how much they suffered. The Israelis, not wanting to face their feelings of guilt would innocently” try to move ahead with peace and coexistence, trying to avoid witnessing Palestinian pain, which is intolerable for them to recognize. In each of my four anecdotes (teenage girls at the Seeds of Peace camp who were skillfully facilitated in a group process, an Israeli meditator disciplined in listening and witnessing the suffering of a bitter Palestinian woman, an Israeli psychologist witnessing his Palestinian counterpart, and an Israeli woman peace activist, listening to her Palestinian colleague) the Palestinian had a powerful need for the Israeli to receive the facts, details, and depth of their experience. In each case, the Israeli, with great pain and difficulty was willing and able to tolerate hearing the stories, listening with compassion, without reacting. Each of these moments was followed by relief, release, and transformation of the relationship, energy and even joy. (I will write this up in more detail elsewhere).

These stories demonstrate the extraordinary power of bearing witness. They show that there is a great need for training in this process, as many who would naturally avoid this, can be guided, trained, supported, and facilitated to do this, It can be done in collective forms in the media as well, as in President Clinton’s apology for the Tuskeegee experiments on African Americans had a collective healing effect. Future truth commissions can further develop processes for receiving and containing truths accordingly.

Forgiveness, Atonement and Apology Reconsidered

The Doctrine of Forgiveness

A doctrine of forgiveness is evident in popular culture, as in New Age publications, which advertise books, tapes, and workshops on forgiveness. We are disproportionately obsessed with forgiving, while remaining oblivious to apologizing

In my practice I have seen clients with cancer, survivors of abuse, and others torment themselves for their inability to forgive. Therapists, clergy, and New Age gurus pressure followers to forgive perpetrators as a requirement for healing. This adds insult and fear to injury, suggesting that difficulty forgiving will deny the promise of healing. It is a New Age guilt trip and places people in a "spiritual double-bind" - damned if you do, damned if you don't. The psyche may resist unilateral forgiveness for a reason.

Earned and Unearned Forgiveness

Unlike New Age and some religious literature, the trauma literature based on deep therapeutic experience, does not pressure people to forgive unilaterally. I have found it helpful to differentiate between “earned or dialogical forgiveness” and “unearned or unilateral” forgiveness.

In Resilient Adults: Overcoming a Cruel Past Gina O’Connell Higgins entitled a chapter, “The Sirens of Reflexive Forgiveness and Psychological Ignorance.” Her subjects were able to forgive their perpetrators if they demonstrated the “three R’s of restitution: recognition, remorse, and reparation” (p.298 ). This makes evolutionary sense.

In “The case for Not forgiving” in Psychology Today, August 1999, Jean Safer describes cases in which the decision not to forgive made the most sense and allowed certain individuals to get on with their lives. In the trauma literature, some consider forgiveness in the absence of remorse a violation of the self. Forgiveness is often confused with moving ahead in one’s life.

Unearned forgiveness applies to situations in which no one is apologizing, and the truth has not been acknowledged, and the relationship may or may not remain problematic. In these cases the decision to forgive is more complex and controversial. From an evolutionary perspective, it is not adaptive to forgive someone who is not accountable for his or her actions. This is why, I hypothesize, people easily forgive after sincere apology, and resist forgiving in the absence of recognition. Once someone has apologized, they have gone through a personal transformation and are no longer a threat. They have become, in effect, a different person. Then it is adaptive to forgive.

Victimology and Forgiveness

One reason forgiveness is embraced far more than apology, has to do with our preoccupation with victimology. In forgiving, we get to be the good guys, identified with the victim position and holding the moral high ground. In apologizing and asking for forgiveness, we are identified with the perpetrator position. We realize that we hurt others, which can be incompatible with our identity as a good person. The humility that comes with reclaiming difficult aspects of our personality can be confused with humiliation.

The act of atoning and apologizing is on a higher psychological and moral plane than forgiveness. It requires honesty with one’s self and recognition of one’s shadow. Atonement is a process that involves inner work, soul searching, and insight that leads to interpersonal work in a process of transformation. It includes reparation for a wrong, making amends, and in theology it is reconciliation with God.

The Hunger for Apology

Consider the following facts:

* Fred Goldman, father of murder victim Ron Goldman, got a settlement of $5 million in the civil suit against OJ. Simpson. He offered to give up the money for an apology.

* Asian Comfort women used as sexual slaves by the Japanese military in World War II refused a settlement of $20,000, without acknowledgement and apology from the government.

* President Clinton’s statement on August, 17, 1998 demonstrated
1 - The overwhelming public desire for a sincere apology
2 - Clinton’s profound inability to give what the public needed, even with advice and time to prepare
3 - The outpouring of anger and disappointment from the public after Clinton’s failure, inability or refusal to offer a believable apology
4 - The inability to move ahead when the longed-for genuine apology did not come

* The Madres de Plaza de Mayo, the mothers of the disappeared in Argentina, split it two groups, as one group felt that reparations alone, without an apology, were a betrayal of the memory of the disappeared.

Obviously, apology is both intensely desired by those who feel they need it, and is abhorred by those who refuse to give it. For some, the idea of apologizing is seen as a sign of weakness and a violation at the core of one's being, although in fact it is a sign of strength and psychological maturity.

Cultural Manifestations of Apology and Atonement:

Since apology is so difficult and so valuable, various traditions have developed methods of encouraging the practice, recognizing the difficulty for people to do on their own accord.Under the rubric of a spiritual, moral, or therapeutic authority, people are assisted and supported in engaging in a salutary practice of spiritual, psychological, and moral purification.

A ritual in the Jewish religion requires people to apologize during the Ten Days of Repentance or Days of Awe between Rosh HaShana, the Jewish New Year, and Yom Kippur, the day of Atonement. Jews are asked to approach people in their lives to apologize for any wrongs they might have committed and to ask for forgiveness. People make amends and vow never to repeat the offense. If one asks for forgiveness three times and is refused, one is cleared and the burden is on the other. These rituals are carefully designed to clear the slate of past wrongs between people.

This practice is psychologically sound. By reconciling with each person individually, Jews prepare to ask God for forgiveness collectively. On Yom Kippur Jews go through long lists of specific sins, saying “For the sin WE have committed by ....” , covering all the bases, including the sin of xenophobia. Interpersonal clearing precedes collective atonement and divine forgiveness and ultimately the healing, repair, and transformation of the world, known as Tikkun Olam.

According to the tradition, atonement inscribes people into the Book of Life. This is true psychologically, as atonement helps release from past hurts, promoting vitality and new life in relationships that may be “DEADlocked” by anger, resentment, and misunderstanding. Interpersonal cleansing actually enhances physical health, well-being, and resilience.

The Hindu concept of karma is the law of cause and effect. Every action results in a reaction. All of our actions and thoughts have real effects in the world, generating patterns (good karma or bad karma) that constitute each person's life and have consequences for others, rippling out to the collective. One can affect one’s fate by being conscious of patterns and changing them to generate more beneficial patterns in his life.

Apology is a part of Alcoholics Anonymous Twelve Step program, which requires recognizing that one has hurt others, and apologizing to them. This is an essential part of the process of healing oneself by healing others, and making amends for the past.

In her treatment of families with incest, family therapist Cloe Madanes includes a ritual in which the sex abuser, in the presence of family members, gets down on his knees and apologizes to the one whom he incested, and asks for forgiveness. This powerful ritual successfully allows for reintegration and healing of family members, who would ordinarily be subjective to punitive justice that can magnify family problems

“Sorry Sister” is a program started by a Black minister, in which Black men, Brothers, apologize to the women in their churches for past mistreatment by men, collectively. This is very powerful, and healing for both, and is spreading to many churches as a highly successful program that allows people to move forward.

In Australia, one day a year is designated as “Sorry Day” for a collective recognition and apology for past mistreatment of the Aboriginal people.

These processes are also akin to what Carl Jung calls "reclaiming the shadow." Jung writes: "The shadow is a moral problem that challenges the whole ego personality, for no one can become conscious of the shadow without considerable moral effort. To become conscious of it involves recognizing the dark aspects of the personality as present and real" (Aion, p. 8, par. 15). It does challenge our ego personality, our concept of ourselves as good people.

Apology as Reversal of Fortune

Jung describes consciousness as a “work against nature”, an opus contra naturum. While it may be “natural” to blame and avoid guilt and responsibility, apology is work, a deliberate act of consciousness.

If the culture emphasized atonement more than forgiveness, it would shift the collective discourse and collective consciousness in ways that would support processes related to reconciliation. Apology shifts the burden of the responsibility, disproportionately borne by the victims, to those who are responsible. Apology is more economic, as it simultaneously releases the perpetrator and the victim.



Forgiving Atoning
Burden on the suffering one Burden on the Responsible one
Releases self Releases other and self
Doesn’t require change in offender Requires change in offender
Promotes inner healing Promotes interpersonal healing
Allows one to get on in life Promotes social change


In forgiving, we may release ourselves. In apologizing, we release another. Our primary concern is releasing the other. As a consequence of releasing another, we also release ourselves. Apologizing helps liberate people from the burden we imposed on them which can save them agony, time, and money spent on therapy and workshops on forgiveness.

A Story of Apology

This story was told by Merle Friedman at a keynote at the annual meeting of the International Society for Traumatic Stress Studies, on the theme of “Ending Cycles of Violence”, October, 1988 in Washington DC. After the TRC, George, a white wealthy businessman stood up at a meeting and apologized for his complicity in apartheid. Afterwards a 27-year-old man named Moses came up to him and said, “Today you set me free.” He went on to tell the following story. When he was 9, he was in the car with his parents on the way to his grandmother’s funeral. Four policemen stopped them. His father got out of the car, and they beat him to death. Their mother told him and his sister to run and hide. Then the police got into the car and ran her over until thy killed her. Moses said he never told anyone the story before. When George apologized it was as though he represented those four white men. The apology, by a representative of the offending group, was sufficient to set him free.

Redemption

During the TRC in South Africa, Archbishop Desmond TuTu encouraged forgiveness. One of the perpetrators went back to the village where he was involved in atrocities to ask for forgiveness. The people in the village asked, “Why should we forgive you?” The man became involved in community service, getting to know the people and demonstrating his sincerity, and redeeming himself form his past.

Redemption is a powerful phenomenon. While accepted in religion, it could be elevated as an important concept, and force for healing in psychology, politics and restorative justice. Redemption is a potential that exists, but must be raised up as a priority to strive for. Like consciousness, as Jung said, redemption is also a “work against nature.” To the extent that individuals, social institutions and designs of reparative processes can strive for redemption from past trauma, victims, perpetrators and bystanders can be liberated from cycles of violence and retaliation.

"The only thing necessary for the triumph of evil is for good men to do nothing."

Edmund Burke

Research References

Research finding of the Transcending Trauma Project, Philadelphia A story told by Dr. Martin Seligman, at the first summer institute of the Solomon Asch Center for the Study of Ethnopolitical Conflict, June 1999. Perlman, Diane, “Intersubjective Dimensions of Terrorism and its Transcendence” in Stout, Chris, Ed. The Psychology of Terrorism, Volume 1, 2002, Greenwood Press United nations, Nuclear Non-proliferation treaty review Preparatory Committee Meeting, New York, April 8 – 19, 2002 Fogg, Richard Wendell, personal communication, March 2001 Vamik Volkan Frank, Jerome Merle Friedman, Personal communication, 1998 O’Connell Higgins, Gina, Resilient Adults: Overcoming a Cruel Past Will Kymlika, lecture, Solomon Asch Center for the Study of Ethnopolitical Conflict, Summer Institute, 1999 Jung, Shadow Family Institute conference on the Shadow, Keynote presentation Jung, C.G. Aion, p. 8, par. 15 Merle Friedman, a keynote at the annual meeting of the International Society for Traumatic Stress Studies, on the theme of “Ending Cycles of Violence”, October, 1988 in Washington DC.